Value Based Pricing
Your Direct Conversions are Bringing in the Wrong Customers
Leads who convert directly to a free trial might not be great customers. Your best customers are the high-LTV users who understand your product's real value.
We're lying to ourselves about SaaS customer development
We've all read about the importance of SaaS customer development. Yet, we're not quantifying our SaaS buyer personas, because we're not talking to enough customers. This has huge implications on our customer acquisition costs, our saas metrics, and ultimately the growth of our business.
Major Considerations When Moving From Perpetual Licenses To SaaS
SaaS is the future. If you don't transition appropriately from the Perpetual License model you're going to end up burning out as a company.
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